Common Questions
Can't find your answer here? Ask our assistant in the corner, or just give us a call.
Your T4/T4A slips, tuition slips (T2202), RRSP contribution receipts, child-care or medical receipts, and last year's Notice of Assessment. Self-employed? Bring your income and expense records too. Not sure? Use our checklist builder to get a personalized list in seconds.
Most personal returns are completed within 1–3 days — as long as we have everything we need. The most common reason a return takes longer is simply that some information is still outstanding, which happens all the time and is nothing to worry about. We'll let you know right away if anything is missing so we can keep things moving, and during peak season we'll always give you a clear timeline up front.
You're not on your own. As a CRA-authorized representative, we can deal with the CRA directly on your behalf — whether it's a follow-up question, a review letter, or documents they'd like to see.
Yes — we regularly file multiple prior-year returns and can also amend a return that was filed incorrectly (a "second look"). It's never too late to get caught up.
Not at all. You can drop off documents, send them by email or through our secure document upload, or use our pickup service (85¢/km). Many of our clients file completely remotely — from anywhere in Canada. The upload needs you to be signed in to a Google account — if you don’t have one, email your documents to info@fiscotax.ca, or ask us for a private upload link and we’ll set one up for you.
Yes! Our Client Forms portal has every form you might need — new client, returning client, self-employed, rideshare, rental and more. They work beautifully on your phone, save automatically as you type, and send your answers straight to us when you're done. No printing required.
Absolutely. We specialize in first returns for newcomers and international students, including determining your residency status and the credits available in your first year.
Corporate returns (T2) and incorporations are handled personally, one-on-one. Contact us directly at 226 751 6720 or info@fiscotax.ca for a free consultation and quote.
Yes. Your documents and personal information are handled confidentially, and returns are filed directly with the CRA through their secure e-file system.
Straight to us. The moment you submit, your answers arrive privately in our inbox at info@fiscotax.ca — they're never posted publicly or shared with anyone, and we use them only to prepare your return. You'll get a confirmation the moment it sends.
We speak English, Punjabi, Hindi and Swahili — so you can explain your situation in whichever language you're most comfortable with.
Yes. We renamed to Fisco Tax Solutions in 2026 — same team, same service, same phone number, just a new name. If you filed with us before as Tax Prep Service, we already have your history on file.